Refund Policy
Last updated: [Insert Date]
At [Your Business/Website Name], we want every customer to be satisfied with their purchase. Please read our Refund Policy carefully before ordering.
1. Supplements & Consumable Products
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Final Sale: For health, safety, and hygiene reasons, all supplements, vitamins, and other consumable products are non-returnable and non-refundable once shipped.
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Exceptions are only made if the product arrives damaged, defective, or incorrect (see Section 4).
2. Apparel & Custom Orders
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All apparel (including hoodies and other items with chosen size, color, or personalized stitching) are custom-made and final sale.
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We do not accept returns or refunds for incorrect size, color, or design chosen by the customer.
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Returns or replacements will only be provided if the item arrives defective, damaged, or incorrect due to our error.
3. Digital Products & Services
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Digital products (e.g., downloadable content, fitness programs, challenges) and online coaching services are non-refundable once purchased and delivered.
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If you are unsatisfied with a coaching service, please contact us at [Your Email] and we will work with you to find a solution, such as adjustments or credits toward future services.
4. Damaged, Defective, or Incorrect Orders
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If you receive an item that is damaged, defective, or incorrect, please notify us within 7 days of delivery.
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Include your order number and photos of the issue when contacting us.
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We will arrange a replacement or refund where applicable.
5. Refund Processing
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Approved refunds will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.
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We reserve the right to refuse refunds or returns that do not comply with this policy.